Shuttles Explained

Thinking about booking a shuttle to and from the airport? Not sure what it is all about? Here we explain what a shuttle is and the rules.

A shuttle is a shared taxi/minibus from your home to the airport and back. You are booking for a seat on one of our services and could be sharing with other passengers along the route.

Shuttle Bookings are from 1 address to the airport.

Outbound Journeys (from home to the airport) are booked in slots i.e 01:00 – 02:00 the driver will work his route and he will contact you the night before to let you know a more precise time. Please make sure you allow enough time to get to the airport and take in to account of traffic etc.

Inbound Journeys (from airport to home) are booked on the hour. So the time you have booked is the time our shuttle will arrive to collect you. We allow up to a 15min delay when your flight is on time. Any delays please contact us immediately to reschedule the service. It is down to you to contact us regarding issues on your flights. We can only use the official airport website times and these are not always correct.

Once you have booked you will receive a confirmation via email. Please check this and the times and dates to make sure it is correct. Again this is your responsibility to check the correct times have been placed. As per our terms we are not liable if you land and you have the wrong time or date booked with us. You must contact us before your outbound journey.

Collection Points

Stansted Airport

We will collect you from Zone C at stansted airport. Please make sure you are standing by the sign at your collection time

Southend Airport

We will collect you from the right hand side carpark. if you look at the train station this is the car park on your right.

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